When booking a hotel, travelers often overlook key details that can significantly impact their stay. Here are some commonly missed factors to watch out for:
1. Cancellation & Refund Policies
Non-refundable vs. flexible rates – Cheaper rates may have strict cancellation penalties.
Deadlines for free cancellation – Some hotels require 24–72 hours’ notice.
Force majeure clauses – Check if emergencies (natural disasters, pandemics) allow refunds.
2. Hidden Fees & Extra Charges
Resort fees – Common in the U.S., covering amenities you may not use.
Parking costs – Valet or self-parking fees can add up.
Early check-in/late checkout fees – Some hotels charge hourly rates.
Wi-Fi charges – “Free Wi-Fi” may apply only to certain room types.
3. Location & Accessibility
Exact neighborhood safety – A “central location” might be in a noisy or unsafe area.
Proximity to public transport – Some hotels appear close to attractions but require long walks or taxis.
Airport shuttle availability – Free shuttles may have limited hours.
4. Room & Amenity Details
Room size & bed configuration – “Double room” may mean two small beds.
View type – “City view” could mean facing a parking lot.
Air conditioning/heating – Some budget hotels lack climate control.
Elevator availability – Older buildings may have stairs only.
5. On-Site Facilities & Services
Breakfast inclusion – “Free breakfast” might be just coffee and pastries.
Pool/gym hours – Some close early or require reservations.
Housekeeping frequency – Post-pandemic, some hotels offer cleaning only on request.
6. Payment & Security
Pre-authorization holds – Hotels may block a deposit on your card.
Currency conversion fees – Paying in local currency may save money.
Requirement for physical credit card – Some hotels won’t accept digital wallets.
7. Special Requests & Guarantees
Guaranteed early check-in/late checkout – Often not confirmed until arrival.
ADA compliance – “Accessible” rooms may not meet specific needs.
Smoking policies – Some hotels still allow smoking floors.
8. Loyalty Program & Discounts
Points redemption rules – Blackout dates may apply.
Corporate/membership discounts – AAA, AARP, or credit card perks may apply.
Pro Tip:
Always double-check reviews (especially recent ones) and contact the hotel directly if unsure about policies. Booking through third-party sites can sometimes lead to miscommunication.
